Admission Policy
General
A. These Terms and Conditions (T&Cs) incorporate, and should be read together with, any
Vendor’s and / or Agents T&Cs or regulations, which you can obtain from the point of
purchase from the Official Agent.
B. No trading allowed within the venue without the prior consent of Liverpool Celebrates.
C. Goods using unauthorised event logos and unauthorised professional recording equipment
must be surrendered to staff.
D. Do not buy tickets or goods from unlawful street traders/touts. They are invalid.
E. You give your express consent to your actual / simulated likeness to be included for no fee
within any audio or visual recording to be used in any media for any purpose at any time, This
includes filming by the Police or security staff which may be carried out for the security of
customers and / or the prevention of crime.
Age Policy
a) Friday 23rd August – Sunday 25th August is 18+ Only
b) Monday 26th August is under 14s must be accompanied by a ticket holder over the age of 18
at all times with a ratio of no more than 2 to 1.
Tickets
A. Tickets & Passes are non-transferable and only valid when purchased from ticket agents
authorised by Liverpool Celebrates.
B. Tickets & Passes purchased from unauthorised sources will be rendered invalid and admission
will be refused.
C. Tickets must be valid, presented in full, with stubs and not tampered with (in the event of
accidental damage, refer to point of purchase prior to the event). Tickets remain the property
of Liverpool Celebrates.
D. Liverpool Celebrates will not issue duplicate tickets for lost or stolen tickets.
E. Tickets cannot be used as part of any marketing, media, sales or promotion, without the prior
written consent of Liverpool Celebrates.
F. The ticket holder is responsible for the ticket until scanned at the gate. At no time will pass –
outs be permitted.
Security
A. Liverpool Celebrates reserves the right to evict a customer without refund and/or refuse
admission. See Eviction Policy.
B. You may be bag/body searched at the entrances, on site or when leaving.
C. Any item(s), reasonably considered for use as a weapon, which may cause danger, offence or
disruption to any other person, must be surrendered to staff.
D. Any person carrying illegal items or carrying out illegal activities will be handed over to Police
and admission will be refused.
E. Anti-social behaviour will lead to eviction (please see eviction policy)
Damage / Losses
A. Liverpool Celebrates are unable to accept any liability for personal or property damages,
losses (including surrendered items) or injuries sustained at this event – other than caused as
a result of our negligence.
B. Artists and billed attractions may be subject to change.
Prohibited Items
A. The following is prohibited from all event dates; Bags over A4 in size, Gas canisters, Aerosols
over 250ml, airhorns, fireworks, flares, illegal substances, drugs, ‘Legal Highs’ inclusive of
N2O and associated equipment such as balloons, Laser Equipment & Pens, Megaphones,
sources of ignition (with the exception of lighters), hi-viz jackets, spray cans, professional
camera equipment, cans of any kind, umbrellas, open drinks.
B. The following is prohibited from all event dates, large drinks over 500ml and soft drinks, food
and drink purchased outside of the arena.
C. Anyone who does not surrender any of the above prohibited items on entry will be refused
access to the event.
Fire & Safety
A. Fires are not permitted anywhere on site.
B. Smoking is not permitted in the enclosed public spaces including bars, concessions &
hospitality areas. This includes E- Cigarettes.
C. Excessive exposure to loud music may cause damage to your hearing.
D. Pyrotechnics, Lasers, Smoke Machines, Strobe Lighting & Special Effects may take place
during performances.
E. The use of Drones or similar equipment for any reason is not permitted on or near the event
site.
Housekeeping
A. Please use the bins and recycling points provided on site.
B. Please remember our neighbours and leave the site quietly.
C. No animals, with the exception of Assistance Dogs are permitted on site at any time.
Eviction Policy
A. The licence is granted under strict conditions of attendance and public safety, prevention of
disorder and prevention of public nuisance. Any person who disrupts the event under any of
the below sections will leave themselves liable for eviction from site. If you are evicted, we will
take a photograph of you as part of the eviction process (with your consent).
B. The decision as to the eviction will be at the discretion of the Security Manager following
advice from security staff and line managed by the Security Co-ordinator.
Persons will be liable for eviction under the following circumstances:
• Entering or being onsite without a ticket or relevant pass.
• Unacceptable, disruptive or anti-social behaviour as outlined below.
• Having been arrested or cautioned in connection with a criminal offence, pending or post
hand-over to the Police.
Unacceptable Behaviour that can Lead to Eviction Includes but not limited to;
• Illegal activity;
• Breaching the terms and conditions of entry;
• Failing to submit to a search upon entry to the site;
• Offensive behaviour;
• Throwing hard objects in the direction of people;
• Encouraging others to behave badly by incitement;
• Preventing our security or emergency services reacting to a situation;
• Building or fuelling fires;
• Committing a criminal offence but not arrested by the police;
• In possession of unlawful drugs, including legal highs;
• Unofficially selling alcohol, tobacco, counterfeit or any unauthorised goods;
• Ticket touting.
Eviction Procedure
You will be evicted from site and not allowed re-admission for any further events. Anyone who is evicted is liable to a lifetime ban from Liverpool Celebrates events.